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The Assertive Manager Course

Individual cost: Price: £29.99(including 20 % tax)


The course will help you build more productive relationships at work - ones where everyone is committed to achieving their objectives.

The Assertive Manager

Being a manager means that you have to have a variety of skills, not least being assertive. This doesn’t mean reverting to the type of manager that we all loathe – the one that uses coercion and bullying rather than effective communication to get what they want, but one that knows how to build productive working relationships so that all concerned are committed to achieving their objectives.

The Assertive Manger is an e-learning course that will teach you how to build those relationships by helping you to understand different types of behaviour, their characteristics and what the impact of these can be on the people that you work with. you will learn  how to use assertive behaviours to express your ideas, thoughts and feelings, and responsive behaviours so that you can take on board what other people think, believe and feel.

You will have a better understanding of aggressive and submissive behaviours, and you will be given practical advice on how to deal with them.

There are five modules in The Assertive Manager eLearning course, which are: The Assertive Manager; Basic Concepts; Assertive Behaviour; Responsive Behaviour; and Aggressive and Submissive Behaviour. At the end of each module, there are short tests so that you can check your understanding and assess your own learning, and once you have completed the eLearning course you will be presented with a Full Course Test.

By the end of The Assertive Manger you will be have the knowledge and skills to be able to identify the differences between assertive, responsive, aggressive and submissive behaviours; understand how the way you behave has an impact on others’ behaviour; understand how to use assertiveness to help to build positive relationships; use questioning and listening techniques to get positive results; and to recognise the impact of aggressive and submissive behaviours and know how to deal with them.


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Course Details

Course Details: ELearning
Length in Minutes    90 minutes
Language    English
Number of Modules    4
Qualification None
Course Prerequisites    None
Browser Compatibility    All Browsers
Android Compatible    2.2 and higher
iPad Compatible    Yes
iPhone Compatible    Yes
PC Compatible    Yes
Licence Period    6 Months

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