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Caring for Your Customers

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Caring for your customers is a very important factor if you want them to come back to you. This course will show you ho...
Individual cost: Price: £29.99(including 20 % tax) View Course

Complaints Management

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Learn the importance of dealing with complaints effectively and adhering to the FSA complaint handling guidelines with t...
Individual cost: Price: £29.99(including 20 % tax) View Course

Putting Customers First

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Learn why you must care for your customers. In today's business environment there's often little to choose between one o...
Individual cost: Price: £29.99(including 20 % tax) View Course

Quality in Practice

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This course will help ensure that your Quality Action Plan will become invaluable for improving quality in your organisa...
Individual cost: Price: £29.99(including 20 % tax) View Course

Treating Customers Fairly

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Treating Customers Fairly refers to the FSA's regulations regarding the fair treatment of consumers. This Elearning cour...
Individual cost: Price: £29.99(including 20 % tax) View Course


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